Executive Summary
Peak Marketing eliminated the high costs and errors of paper-based picking by implementing eveXso WMS. By replacing manual workflows with real-time data, they achieved 100% workload visibility and a significant reduction in cost-per-dispatch. Despite the complexities of a simultaneous ERP transition to MYOB Acumatica, eveXso was 85% operational on day one, immediately solving long-standing inventory accuracy issues.
The Challenge: The "Hidden Cost" of Paper Picking
Peak Marketing manages a high-complexity distribution environment, processing 400–600 orders per week. Their inventory includes both standard stock and "made-to-order" products branded specifically for each customer.
The "Before" State
- Manual Inefficiency: Operations relied entirely on paper pick-slips.
- The "Search" Problem: Warehouse staff would search repeatedly for products that appeared on paper but were not on the shelf.
- Data Latency: Without live inventory updates, errors were repeated across multiple orders before they could be corrected.
- Risk to Growth: Rising picking costs and manual errors threatened both profit margins and customer retention.
The Solution: A Scalable, Interface-First WMS
Recommended by Kilimanjaro Consulting, Peak Marketing chose eveXso based on two key factors:
Ease of Use
An intuitive interface that ensured rapid staff adoption.
Scalable Cost
An enterprise-grade solution at a price point that made sense for a growing business.
While Peak Marketing was simultaneously moving to MYOB Acumatica, they needed a WMS that could handle the heavy lifting of warehouse logic—specifically customer-specific freight accounts and complex dispatch workflows.
Partnering for a Seamless Go-Live
Technical transitions are notoriously difficult, but the eveXso team focused on minimizing operational downtime.
"The eveXso team did a lot of the heavy lifting on the integration. They were FANTASTIC—by far the best partner we worked with during our software changeover."
Hamish Ellingham
Director, Peak Marketing
The Result: The WMS was 85% operational immediately upon go-live. The remaining 15% of specialized edge cases were resolved quickly through eveXso's responsive support team.
The Outcomes: From Friction to Flow
The transition to eveXso represented a "huge leap in technology" that transformed the daily life of the warehouse team.
How did eveXso reduce picking costs for Peak Marketing?
By moving to mobile devices, eveXso gave pickers live inventory data. This eliminated "hide and seek" in the aisles; if a product is adjusted or moved, the change is instant. This real-time accuracy has directly lowered the manual hours required to get an order out the door.
Key Results
Lowered Cost to Pick
Automation of consigning and dispatch significantly reduced man-hours.
Workload Visibility
Management can now view the status of every order and manage the team through the eveXso Dash.
Boosted Staff Morale
Removing the frustration of manual paperwork and missing stock has significantly improved the warehouse culture.
Scale-Ready
Peak Marketing can now handle complex branding requirements without adding administrative overhead.